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Hypocrisy is rife in the corporate world, with disastrous consequences for businesses, employees, and consumers
Dr. Williams argues that hypocrisy occurs when leaders fail to align their actions with company values, resulting in widespread disillusionment that taints the who organization. Now more than ever, leaders have a duty, and an incentive to reverse the "profits before people" paradigm, focus instead on a "people first" approach.
"If you fulfill the wishes of your employees, the employees will fulfill your vision"
- Amit Kalantri, Author - I Love You Too
Visions, Values, and Corporate Hypocrisy;
the hijacking of corporate conscience
about the author
Kendall is Sr. Vice President of Operations for a large contact center based in Ventura County, CA, and has garnered 30 years of experience in key leadership roles for Fortune 100 companies such as AT&T, and Nationwide Insurance.
He specializes in building and revitalizing world-class contact centers, and subscribes to a “people first” mentality. He firmly believes that a people-led approach is the key to corporate success, since profits and stability are natural outcomes of a dynamic, engaged workforce whose values are aligned with organizational goals.
Kendall holds several academic qualifications, including a PhD in Industrial/Organizational Psychology from Northcentral University, an MA in Organization Management from the University of Phoenix, a BA in Organizational Behavior from National-Louis University, and a Certificate of Executive Leadership from Cornell University.
He is a member of the University of California's Customer Experience Advisory Board, and he has taught management and leadership courses for Penn State University, University of Phoenix, and Fremont College.
Kendall is passionate about developing authentic leadership strategies and dispelling hypocrisy from corporate cultures, which is what inspired him to write “Visions, Values, and Corporate Hypocrisy.” With his combined academic and corporate expertise, Kendall has a wealth of knowledge to share with aspiring leaders, and indeed with anyone interested in the subject of leadership. He currently lives in California, and is father to three young adults, Ryan, Reid, and Kayla Williams.